Returns & Exchanges
At Microplane, we stand behind the quality of our culinary tools and offer a 30-day return policy for unused products in their original packaging. We want to ensure you have the best experience in your kitchen with our precision-engineered graters and gadgets.
Return Process
- 1.Initiate Your Return
Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the unused item in its original box, ensuring all protective covers are on the blades, and include a copy of your packing slip.
- 3.Ship the Package
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects the returned tool, we will process a refund to your original payment method within 7-10 business days.